Unified Communications Infrastructure

We are in the process of deploying/testing the cisco jabber sdk.  We want the clients to connect via https:, rather than http:.  We have installed the tomcat cert and the administration of the box is working without issue via https.  From the documen...

Greeting i failed to setup cisco jabber in PC or labtop out of the domain i have to join this devices to domain then jabber will work fine even in IPhone i have to add domain name in wireless DHCP option then cisco jabber will work how i can setup c...

Cisco Forum:I'm trying to configure Call Manager (8.6.2.x) for Phone Services so that we can use the IP Phone's Service button to access the Personal Address Book & Fast Dials.  While I have the option (Test PAB-Fast Dial) appearing when the Services...

Hi,we are planning upgrade the contact center express from 8.5 to 10. the 8.5 is currently hosted on two MCS7825I5. do we need to change the hosting to UCS or can we host the new contact center express 10 on current hardware?for call manager, we are ...

I have a user who would like to silently monitor calls in progress for both quality and training.  Is this just a function of call center?  Can it be done any other way?  I know CUCM 9.1 integrates some call center functions, is it possible there?Cur...

UCCX 8.0.2Suddenly we only have three report types.Application Performance AnalysisDetailed Call by Call CCDRTraffic AnalysisYesterday, the numbers of reports possible were in the twenties.All services are "In Service"No configuration changes have be...

Hi,I am new to this community so please let me know if I am missing anything.We are having an issue where whenever we have a delegate added to a users mailbox that user no longer has gets there voice mails in Exchange.  Voice mail still works for the...

I have a couple of users running IP Communicator 8.6 that are setup with Extension Mobility and it is not working. When you select the service, it displays,  "Extension Mobility" at the top of the screen but you never see the fields to provide login ...

Hi,I have a callmanager lab running 8.6.2.22900-9 I have 2 physical IP phones connected, registered and are happy. I also have one CIPC which is also happily connecting to callmanager.On the physical phones (7970 and 7911) on pressing the directories...

                   Hi All,We are planning to  upgrade the our cucm 8.0.3 to 9.1.xCan anyone  tell us the steps for the upgradation. We are using the extension mobility. Prior to upgrade we already upgraded the router IOS to c2900-universalk9-mz.SPA.1...

Greeting I saw in all forum and Cisco documntation when they try to trubleshoot Cisco jabber they have to change vlaue and configure this file jabber-config.xmlBut i don't have any idea about this file "jabber-config.xml"> How i can configure it > wh...

Hello Guyswhat is the procedure to change password for the IOS Admin in CUCM 8.6?TIACristian

Hi all,I generate the certificate per usb token, but this certificate is to expire in two weeks.question :do I need to use the usb token for generate the certaficats or not.Thanks for your helps.Best regardsHafid