08-15-2010 10:44 AM - edited 03-19-2019 01:24 AM
Hello.
I need the following feature to SMB company (15-20 users).
Greeting answer to incoming external call and redirect to ext. internal number.
Can I do it only with UC500 (with CME and CUE) or I need Contact Center Express to make this feature?
Thnaks in advance.
Best regards,
Pavel.
Solved! Go to Solution.
08-16-2010 07:57 AM
Hi Pavel,
You are on the right track my friend
Here is a good place to start;
https://supportforums.cisco.com/docs/DOC-9525/
Cheers!
Rob
08-15-2010 03:53 PM
It seems that Auto-Attendant feature of the Cisco Unity Express is what I need. Am I right?
08-16-2010 07:57 AM
Hi Pavel,
You are on the right track my friend
Here is a good place to start;
https://supportforums.cisco.com/docs/DOC-9525/
Cheers!
Rob
08-16-2010 08:02 AM
Hi Rob,
Thanks for help!
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