I need the following feature to SMB company (15-20 users).
Greeting answer to incoming external call and redirect to ext. internal number.
Can I do it only with UC500 (with CME and CUE) or I need Contact Center Express to make this feature?
Thnaks in advance.
Go to Solution.
You are on the right track my friend
Here is a good place to start;
View solution in original post
It seems that Auto-Attendant feature of the Cisco Unity Express is what I need. Am I right?
Thanks for help!
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