Group pickup to one extension only, but not each other

[hisham683]

My client has a Bogen pager connected to an FXS port with the nighbell extensoin configured on it. When you dial the extension it rings the overhead paging and someone has to pickup that call using group pickup. The only way I can see this working is to put all phones in same pickup group. However that would mean that these phone can also pickup calls for each other as well.

Is there a way to configure it so that the phones can only pickup the nightbell extension when it rings, but when a call goes directly to one of the phones they other phones shouldn't be able to pick up the call with group pickup?

Thanks!

[Amine Nouasri · Accepted solution]

You should use the Group Pickup feature and not Call Pickup for this to work.

Put the night bell ring in its own pickup group and dial from the other phones the group pickup extension to pickup the call.

Refer to this link for more details:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/fscpickg.html

Hope this help!

[hisham683]

That did it. Thanks!!