HCS wallboard

[mnikolic1]

We have an opportunity to integrate Wallboard to Cisco UCCE Hosted Collaboration Suite. I read on this page that 3^rd party integration are supported:

• Third-party integration for recording, wallboard's, workforce management, customer relationship management (CRM), and database integration

Where I can find some document which 3rd party wallboard can be integrated and what is the procedure for this?

[Aseem Anand]

Hi Marko,

All third party integrations which are supported by UCCE are supported on HCS CC. Comstice is one such partner which can be integrated and another one is 2Ring. 

Refer to the links below for more details:

https://marketplace.cisco.com/catalog/companies/comstice-limited/products/comstice-uccx-ucce-wallboard

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1_SU1/Install_config/HCSCC_BK_I8A8633B_00_installing-and-configuring-cisco-hcs.pdf

For a complete of third party integrations/partners refer to the link below:

https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search%5Bq%5D=&search%5Bdeployment_model_category_ids%5D=&search%5Btechnology_category_ids%5D=24&search%5Border%5D=tier&per_page=all&pagination_page_number=1&_=1489599124162&ts=1489599133043

Regards,

Aseem Anand

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