10-27-2010 11:47 AM - edited 03-19-2019 01:49 AM
Dear all
I have an question , our customer has some IPT device in their office .
One unity connection
two Unified Callmanager
two srst Router
I created two auto attendant handle in unity connection,the external user call an pstn number then the AA Answered pls dial extension no or dial 0 for operator ,then the user dial extension number , the AA answer means "the system not found you request number" but the internal user can call any internal number , who can explain this problem?
thanks a lot
Best Rgd
Solved! Go to Solution.
11-27-2016 09:59 AM
i am using 10.x and ran into the same issue.
it ended up being the CSS...
needed to add the PT of the number to VM CSS
11-09-2017 04:33 PM
It works.. it seems theres is a default restriction table that not allow to tranfers DN so there are 2 ways.. to unchek * restriction or to add the first digit of your DN's extensions.
Regards,
07-11-2018 07:19 AM - edited 07-11-2018 07:20 AM
8 years later and you have saved me some headache my friend!! I had this exact same issue.
07-22-2020 01:00 AM
Hi Mister,
I also try with System Setting-> Roles->Restriction Pattern ->Default System Setting( my CUC firmware version11.5.1.12900-21)
I try to add pattern of my company extension, uncheck the block box. The issue fixed but happens again sometimes. Not sure what cause this nasty thing and why it happens randomly sometimes.
Regards,
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