Hi,
Customer has Prime Collaboration Assurance 9.5 (Base). They have 2 x 3845 gateways each with 5 x E1 PRIs connected to PSTN using MGCP protocol.
They have requested historical usuage statistics on individual E1s (average active calls. busy hour etc) - I am new to Prime and I am struggling to get any decent information for them. Both 3845 gateways are discovered in Device Work Centre.....I have MGCP selected in Assurance Setup --> CDR Trunk Utilisation.
If someone could point me in the right direction I would be grateful
Thanks