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Holiday Greeting

luisrolocq
Level 1
Level 1

Hi Everyone

I have a question about the holiday greeting, I have a standard greeting for offhours and regular holidays but I need to make a neew one just for this holiday, how can I just change the recording of the standard greeting so i dont have to make a new one, I have the wave file to replace it but i don't seem to find it.

Any help will be greatly appreciated

Luis

1 Accepted Solution

Accepted Solutions

Yep, in the X:\Commserver\StreamFiles directory

Hope this helps, if so please rate.

Brad

View solution in original post

4 Replies 4

Bradford Magnani
Cisco Employee
Cisco Employee

Luis,

You'll want to select "paste from file" on the media master bar. The following link explains this:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag260e.html#wp1047767

Brad

You can also go into the alternate greeting of the mailbox you want and record a greeting. Then activate the alternate greeting; the alternate takes priority over standard and closed. HTH's

Thanks Brad

It worked, do you know by any chance where the wav files are been stored?

Yep, in the X:\Commserver\StreamFiles directory

Hope this helps, if so please rate.

Brad