About luisrolocq

luisrolocq · 01-17-2017

Hi to everyone All of the sudden users are not receiving messages in their outlook inbox, we have setup Unity to send any received messages to the users inbox but for some reason it stopped working, I have checked services and all are Ok and runnin...

luisrolocq · 05-19-2016

After leaving a voice message in a user extension, user signs in voicemail system to check messages but it shows no new messages, I have deleted and recreated the user voice mail in Unity and confirmed settings in Call Manager where the extension wor...

luisrolocq · 10-23-2014

I have an issue with remote users not able to use Cisco IP communicator when connected to the VPN, after research I found the Cisco IP Communicator tool that needs to be ran in the Publisher server, my question is how do upload the file in to the se...

luisrolocq · 01-18-2012

Hi allHow can I check if the RAID configuration in my C200 M2 server is correct, the server was purchased from Cisco and I understand that it should be preconfigured with the correct RAID for Call Manager but I want to double check and make sure befo...

luisrolocq · 02-18-2010

Running MPE 2.1.1.2 from a recent upgrade, all is working fine but we just notice that the link to download the outlook Plug-In is not at bottom of the page anymore, after checking Cisco MPE documentation I have verified the following in the administ...

luisrolocq · 01-27-2023

Could you please share what was the problem? what did you have to do to make it work? I have the same issue and nothing is working, I'm suspecting firewall issue but nothing found on the logs for Unity to exchange

luisrolocq · 01-18-2023

Thanks for the confirmation, it is amazing that an answer that simple it's so hard to get.

luisrolocq · 01-17-2023

Has anyone been able to connect the ATA192, I have several ATA190 and 191 models registered and working with Call Manager 12.5 but can't make the 192 model run, have tried adding it as a third party but no lick, can't get it to work.Any help would be...

Hi Dennis · 01-18-2017

Hi Dennis thanks for your post, I went and look our exchange environment and found that a primary server was down and email was been picked up by our secondary server, secondary server was not listed as trusted on Unity, added and all working good a...

luisrolocq · 05-24-2016

Good morning Carlo I logged in to check and no messages, I have opened a TAC case and right now in the process of upgrading Unity from 10.1 to 10.5, I will check after the upgrade and see if the problem persist, apparently version 10.1 have some bugs...

Member Since	‎11-30-2004 10:18 AM
Date Last Visited	‎02-01-2023 12:18 AM
Posts	42
Total Helpful Votes Received	5

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User Activity

Unity connection 10.5.2 voice mail not delivered to user inbox

Unity Voice message no where to be found

IP Communicator one way audio issue

C200 M2 RAID Configuration check

MPE 2.1.1.2 Outlook plugin download link disappeared

Re: Unity Connection with Office 365

Re: Replacing an Analog phoneline with an ATA 192 phone adapter

Re: Replacing an Analog phoneline with an ATA 192 phone adapter

Hi Dennis

Good morning Carlo