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How Can I Delete Auto Answer

Qin HonFei
Level 1
Level 1

There is UC system in our company, UC version is 11. When people call us, the system will say 'Welcome call xxxx company'. The problem is that our company has changed the name, the system answers our old name, how can I delete this wrong automatical answer? Thanks.

2 Replies 2

keglass
Level 7
Level 7

You can change the welcome greeting to reflect the new company name by following the instructions here:

Cisco CallManager Extended Services Administrator Guide - Configuring Cisco CallManager AutoAttendant  [Cisco Unified Co…

Look under the heading "Recording the Welcome Prompt"

Kelli Glass

Moderator for Cisco Customer Communities

The version of our UC is 11.0.1.21900-11. There isn't " Application Administration Main Menu".

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