Unified Communications Infrastructure

Cisco Mediasense SNMP and MIB

Hi All, i install a MediaSense server , i would like to monitor it with SNMP. I try to find any document about MediaSense and i didnt find Do you know were i can find the MIB or SNMP config ? Thanks Yossi Dabah

Collab Upgrade App

I've downloaded the Collab Upgrade app for my iPad and when I start the app all I get is a white screen. I've rebooted and reinstalled. Any thoughts?Now I am using this on an iPad 2 if that makes a difference, however other than that I meet all the o...

CUCM End User field update via PCP not working

Hi Folks, I need some help with Prime provisioning. We have a customer who is running PCP version 11.6 along with CUCM 11.5SU2. We have it all running and user provisioning done all fine. However for some other purpose AD admin has to update the m...

Resolved! CUCM 7.5 migration to CUCM 10.5

Hlw , Hope all are fine. I'hv Cisco CUCM 7.1.5 . I take regular backup from CUCM 7.1.5 using DRS. now i want to migrate it to CUCM 10.5. In that case can i restore all backup from CUCM 7.1.5 to CUCM 10.5 Using DRS. Please guide me . It's urgent for ...

InformaCast Basic Paging - Does anyone know how to remove the PIN from the paging?

I don't know anything about InformaCast Basic Paging. If you can provide the steps I can follow to remove the PIN. Thanks.

Error PLATFORM-2-SM_ERROR: The SM Slot number 0 does not exist on the IO Controller -VG C3900

Cisco Voice gateway C3900 Version 15.0(1r)M8 gives following error. PLATFORM-2-SM_ERROR: The SM Slot number 0 does not exist on the IO Controller PLATFORM-2-SM_ERROR: The SM Slot number 0 does not exist on the IO Controller It's due to bug - htt...

Resolved! BE5000 to BE6000 Migration with PCD

I'm about to migrate from a BE5000 installation to a BE6000 and am wondering if the Cisco PCD can be used for the migration. In reading the "Prime Collaboration Deployment Administration Guide 11.5," I came across the following note: "Cisco Prime Co...

Cisco ICM software downloads

I was wondering what the procedure for a individual to download ICM software is. I am wanting to learn about ICM alot more in depth and was wondering if there is a way to download ICM either as a emulator, simulator, or try at it with setting it up. ...

Multi VRF Customer Context for HCS

Hi, What would be the best possible solution to on-board a customer on HCS having separate VRF's for Voice and Data. Customer phones will be on voice VRF, but Jabber and self service portal access will be through Data VRF. Regards Chetan

Resolved! Best Option for Always Forwarding to an Outside Line?

Hello All,CUCM: 10.5.2 We have an employee who is always out of the office traveling and we are in need of a method to get him an extension so he can get those calls to his cell phone. He will not need a physical phone for this, so I had a few though...

Finesse 11.5 Wrap up Codes

We recently switched from CAD 9.X to Finesse 11.5. I see 3 configurable reason codes (Not Ready, Sign Out, and Wrap Up). I thought if a wrap up code was configured it would put the agent in not ready state. When I configured one it keeps them in R...

Does Prime Collaboration Deployment work with ESXi eval license?

Does Prime Collaboration Deployment work with ESXi eval license? Per the 11.5.2 PCD admin guide... The following are compatible with Cisco Prime Collaboration Deployment: Cisco UC Virtualization Foundation (appears as "Foundation Edition" in vSphe...

Cisco Prime Collaboration Assurance Move from Medium to Large

Hi guys, I want to know, could be the procedure to move from medium to large. I have the requeriments on the machine but I still watching the on ensam.properties the cpcm.deployment.model=medium and the CDR threshold rate to 375 of peak? Is some sc...

Failed to add HCMF device in CUCDM

I have installed CUCDM 11.5 and HCM-F 11.5. But I failed to add a HCMF device in CUCDM. you can see the message in attached.

CTI Route Point not registering

I have created CTI Route Point and it is not registering: I have added CTI RP in Jatapi App user. Standard CTI Enabled Group/Role is done. I am using it for System call handler(CUC). CTI services is enabled in CUCM. I also restarted CUC. Any su...

Unified Communications Infrastructure

Forum Posts

Cisco Mediasense SNMP and MIB

Collab Upgrade App

CUCM End User field update via PCP not working

Resolved! CUCM 7.5 migration to CUCM 10.5

InformaCast Basic Paging - Does anyone know how to remove the PIN from the paging?

Error PLATFORM-2-SM_ERROR: The SM Slot number 0 does not exist on the IO Controller -VG C3900

Resolved! BE5000 to BE6000 Migration with PCD

Cisco ICM software downloads

Multi VRF Customer Context for HCS

Resolved! Best Option for Always Forwarding to an Outside Line?

Finesse 11.5 Wrap up Codes

Does Prime Collaboration Deployment work with ESXi eval license?

Cisco Prime Collaboration Assurance Move from Medium to Large

Failed to add HCMF device in CUCDM

CTI Route Point not registering

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