Unified Communications Infrastructure

We are running Unity Connection 10.5.2.10000-5 and some of our users access their voice messages through IMAP with Outlook 2013 and 2016. I am receiving complaints regarding the inability to delete messages from Outlook. When attempting to delete a m...

This is my first UC migration and I'm really stuck. I added my CUCM 8.6 cluster to Inventory > Clusters. And added my two B6K servers to Inventory > ESXi Hosts. I am now trying to Define Migration Destination Cluster and I get as far as Step 4 of 4 ...

I have one site in Prime that gives me the "failed to find object" when I synchronize between Prime Infrastructure and Mobility Services Engine.  I click on the site, building and floor and it shows me the map and all objects.  Does anyone know how t...

I have 2 IP Phones. One of them ( 8811 ) supports and has configured call recording to a recording server that support G729/G722/G711. I have in configured in CUCM that G722 is disabled for phones that have recording enabled.There are 3 regions:Regio...

Hello all,   Just checking to see if it is still the case that if we were to move our call manager platform from one set of vmware, Cisco, to another, Dell, that we would no longer have support from Cisco on our Call Manager.   I heard that this rece...

All,I am setting up a Voice service on my C-2951 router and would like to know1) which of the CME or CUCM will be suitable for the deployment?2) What Licensing information do I need to purchase for 10xSPA-525G and 1xCP-8831See below diagram (Router h...

Is it possible to pull serial numbers from codecs and phones using the GET device or another cmd using the Northbound interface in Prime Collaboration Assurance?ThanksMike

Hi, I have installed Prime Collaboration and Assurance v11 on a trial basis. I have successfully discovered all servers in our 9.12 CUCM cluster. CSF and phone devices are only being discovered on one of my 5 subcribers. Any suggestions as to what i...

Greetings, we have hosted system that can't access internet at this moment. There's CER installed and we're running in to scenario when email notification of 911 calls needs to be send out. Client is using Office365 cloud based email that we can't re...

I was directed here looking for information on bug CSCut08801 which has the following symptoms: When pulling a report (using CAR), and searching the reason for a number of terminated calls, it bounces a message"HTTP Status 404 -/car/security.jsp .....