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How can I move the greeting wave file in Unity ?

cjrchoi11
Level 1
Level 1

I want to replace the ICS-7750 to MCS platform and question for the greeting wave file migration.

I'll create exactly same Call Handler name in the new system. Can I just copy the wave file from old system ?

Thanks,

1 Reply 1

eschulz
Cisco Employee
Cisco Employee

The Unity Reconfiguration guide has a chapter on replacing your Unity server hardware,

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_upgrade_guides_chapter09186a0080205a85.html

That process utilizes DiRT. The DiRT utility will allow you to preserve Unity objects and data, greetings, voice names, routing rules, switch configuration etc…

http://www.ciscounitytools.com/App_DisasterRecoveryTools.htm

Regards,

Eric