07-26-2019 06:23 AM
I have a user who would like to have all calls from a specific number go straight to his voicemail. But, only that caller. How can I accomplish this? If the number calls any other phone on the call manager, it should go through.
07-26-2019 10:25 AM
Doable, but painful.
I'm pretty sure the above logic will do what you ask, but diagram it out to be sure.
Alternately, you could have all of Bob's calls flow through Unity Connection in the first place and set up a Personal Call Routing Rule that will send that CLID to "take a message", where all other calls will go out to Bob. The downside of this method is that you may lose the original caller ID.
Maren
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