Unified Communications Infrastructure

Hello, I have a Unity Connection Server 12.0 Integrated with CUCM via SIP trunk rather than SCCP.  It works fine, but I find that I cannot troubleshoot using the port monitor tool in RTMT.  There are no ports to monitor. I'm looking for the best way ...

Hello,We noticed MOH is not played.Resources are registered and MRGL assigned under device pool, also MRGL selected under IP PhoneIn this scenario we do not hear anything only silence.However, if we assign below options on IP Phone, MOH worksUser Hol...

Hello Cisco Community, I want to implement the APNS Service on CUCM Servers. In the configuration Guide there is an Access List considering Port 443 to the Cisco Cloud, Can you tell me what the Cisco Cloud IP Range would be? With kind regards,Daniel

I have a rather odd requirement. I have a single employee that resides in France (home worker). My voice system is a CUCM 11.5. This employee has a 8865 in MRA mode. I need to have this persons caller ID reflect his French phone number. So I ordered ...

Hi Experts,I'm facing problem while trying to login cucm. An error is generating like "Database Communication Error" Please help me to resolve the issue. RegardsNizam

Hello All,Noticed today that a few users in our Unity Connection server were created locally on Unity instead of being imported from CUCM.Is there anyway to merge/convert a locally created user in Unity Connection to a user imported from CUCM? Or do ...

Hi all, we are running Cisco Unity Connection version: 8.6.2ES25.21900-25.  It has been set up to accept voicemails for Exchange 2010 users (in other words email messages with WAV attachments) and deliver these to their inboxes; this works with no pr...

I have installed a Smart License Satellite server(ver. 6.2) and have it integrated with LDAP.  The only Authentication Method I have is plain.  When I look in the /var/log/messages for user login the password is "filtered".  I need to verify how the ...

Hi everyone, We are seeing issues with unified messaging. Voicemails are getting delayed up to an hour or sometimes not arriving at all. Looking at the logs we are seeing  request in the thousands, some times as high as 4800 requests. Our Unity Serve...