02-26-2013 11:41 AM - edited 03-19-2019 06:20 AM
I have conference rooms that have an IP 7970 with a shared extension of a VG FXS line. Until we upgraded to 8.6 we were able to establish a call on either device, and access the call from the other device without using any feature keys. Now it does not allow access to the existing call from either device.
How do we make open call access or Non-privacy on a DN happen on 8.6?
02-26-2013 12:06 PM
Hi George,
I would look @ using this feature/setting that you probably need on the VG
If you upgraded from a pre CUCM 7.0 version this wasn't required.
cBarge for Shared Lines
The cBarge feature allows any idle IP or analog phone on a shared line or connected to the same port to automatically join an already active call on the same shared line by simply going offhook. Through the Cisco Unified CM, the three parties are allowed to hold a conference call.
Note Only one analog phone is allowed to cBarge into an active call. When one phone has already been allowed to cBarge into an existing conversation, no other shared line analog phone can cBarge into it.
In analog switching systems, a single analog port can be connected to multiple analog phones such that when a phone is in an active conversation, any other phone that is connected to the same port can go offhook to join in the conversation.
In digital IP switching (or PBX) systems, a similar capability is supported and it is called a shared line. All the phones using the same directory number are called shared line phones. When there is an existing conversation on a shared line, going offhook enables another shared line phone to cBarge into the conversation.
Note When cBarge is configured, privacy might be an issue because any idle phone on the shared line that goes offhook can join an existing conversation regardless of the idle phone user's desire to join the call or not.
Privacy is a feature that blocks other phones on a shared line to cBarge into a conversation.
Configuring the port on a shared line on the Cisco Unified CM to Privacy prevents other phones on the shared line to barge into active calls.
http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxscbargepriv.html
Cheers!
Rob
"What you don't have you don't need it now"
- U2
02-26-2013 12:37 PM
We are using a VG248 and I am unable to locate "supplementary-service configuration" for ports on a 248.
02-26-2013 01:58 PM
Hi George,
No worries...that info won't apply to the VG248. If you don't mind I'd
like to test this out tomorrow in the lab and I'll get back to you here
Cheers!
Rob
"What you don't have you don't need it now"
- U2
02-27-2013 11:26 AM
Hi George,
I spent some time labbing this up today and discovered the
exact issues you described
I tried many things with privacy etc. and could not get things to work the
way you desire. Sorry man! The best I could do was to cbarge from the IP
phone into an active call on the VG248 analog phone/port.
After some further research I think this may actually be related to the VG248
release/version;
cBarge (Cisco CallManager 4.0)—Users with a Cisco IP Phone sharing a line with a VG248 port can press the Conference Barge (cBarge) softkey to automatically join a call in progress to the VG248.
Note You cannot invoke cBarge on the VG248-connected phone to join a call to a Cisco IP Phone.
From;
http://www.cisco.com/en/US/docs/voice_ip_comm/vg248/1_3_1/english/release/notes/vg248rn7.html
Cheers!
Rob
"What you don't have you don't need it now"
- U2
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