Last time I checked with the CUxAC guys they told me this about doing a backup.
Backup the Cisco Folder.
/1/ Copy the folder the C:/Program Files/Cisco in the CUxAC Serve and save it .
Registry backup.
/1/ Type “regedit” in windows Run option.
/2/ Choose “HKEY_LOCAL_MACHINE/software/Arc solution” in the regedit.
/3/ Right Click the same and choose the option”export” .Now export to the location where you need your back up.
DB back up
/1/ Regular SQL backup
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
HTH
java
if this helps, please rate