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How to give users in a line group access to a voice mail box using Cisco CM 8.5?

bwhite5525
Level 1
Level 1

The users that are part of the line group can no longer see when a message is left on the phone. Is there a way to associate the line group with their voice mail?

1 Accepted Solution

Accepted Solutions

robpeay
Level 1
Level 1

In Unity, it is called alternate extension.  Here is the same problem resolved by someone else

 

https://supportforums.cisco.com/discussion/11527831/mwi-alternate-extension

View solution in original post

2 Replies 2

robpeay
Level 1
Level 1

In Unity, it is called alternate extension.  Here is the same problem resolved by someone else

 

https://supportforums.cisco.com/discussion/11527831/mwi-alternate-extension

Thanks for that info, that solved all the issues.