Unified Communications Infrastructure

Is it possible to manage, edit, change auto attendant prompts in CME from outside network i.e.: calling in from outside line? Any help would be greatly appreciated!  

Hello, I'm going to be setting up 2 new CUC 10.5 clusters and want to connect them via HTTPS networking.  I also have a CUC 7.X cluster that I want to network with the new 10.5 clusters.   According to the CUC networking design guide, if using HTTPS ...

Hi,I have been struggling with a case of Cisco UCM + UC on the same box, any help will be greatly appreciated: 1. What is it called? BE6k or BE5k?2. I have an existing system (of CUCM + UCXN on the same IP) which is on 8.0 and needs to be upgraded to...

HI All,i have a situation and need help with configure, your help is very appreciated and thank you very much in advance. i am trying to configure a Cisco 2811 with vic2-4fxo and vic-4fxs/DID with 3 analog lines from verizon, AT&A or any.  i know my ...

Hi I'm planning to upgrade my CUC HA version 8.6.x to 10.5.2, in the release notes it says: Refresh UpgradeIf the phone system is routing calls to the subscriber server, outside callers and Unity Connection users can leave voice messages but the mess...

Hi,recently we upgrade cme version from 7.1 to 9.0, after that i an unable to get the GUI of CME and CUE but yesterday i run one command on the router file privilege 0 in the config mode, after that my CME GUI come but now i am getting the problem of...

Hi there, a customer ask this:Have a 10.x Prime License Manager. Onto this 2 instances, one productive CUCM 9.x and another 9.x CUCM for test purposes.Now he want to migrate the test CUCM to version 10. So he upgraded the machine and get a new 10.x C...

HiCUE MWI is not turning on for new messages, i am using unsolicited notify. Below is my config and attached the debug ccisp message from CME. I also tried outcalling and subscriber notify and MWI will not work with either method. Running CME 10.5 an...

We have a CUCM 9.12.100000-28 that is running on an esxi server that uses utilizes an ip address for production (e.g. 192.168.1.10). This is the address that our voip devices use to connect to to make calls. For some reason the ip address to the CUCM...

Hello, how do I add a 5th DN to a 8841 Call Manager?

HI All,i have a situation and need help with configuration, your help is very appreciated and thank you very much in advance. i am trying to configure a Cisco 2811 with vic2-4fxo and vic-4fxs/DID with 3 analog lines from verizon, AT&A or any.  i know...

Hi All,     We are looking at having Lync and Jabber running in unison. Currently I have intra-Domain Federation working and playing nicely. I am now looking to extend the capability of the federation by enabling Jabber users to access Lync federated...