Unified Communications Infrastructure

Hi there,I'm coming from the Tandberg world (TMS, VCS, etc) and currently working on implementing CUCM so that we can enable support for the DX70, DX80, etc...I have an issue with the way CUCM presents the Corporate directory to my endpoints (DX70(10...

Hi Experts,I have to implement the CCB feature and have some questions to configure the CCB with UCCE 9.0.We have SIP trunks with CUBE, VXML & Outbound gateways.CUBE IOS Version (c3900e-universalk9-mz.SPA.151-4.M4.bin) which will act as Ingress gatew...

I need to find where to change the No Answer Ring Limit setting for an agent-based, direct preview campaign in UCCX v. 9.0.2.We need to limit the ring to 30 seconds and I cannot find where to do this anywhere...  

Dear Experts, I have REG number for Attendant console and I don't know how to get the license. I went to product license registration, but I can't get it! Any help please. Thanks Mohammad Saeed

Hi All,We run CallManager 4.2(3) (yeah I know, really really old) and have had the Attendant Console (1.5(1_9)) working with a 7961 IP phone successfully.  This phone has failed and I have a 7962 to replace it.  However I cannot get it to work.  When...

I am doing a sandbox VM and about to restore from prod MCS 8.5 to VM 8.5.  I've installed the exact same version and have everything ready to go.  I'm just a bit leery of starting the DRS restore on the new VM.  I'm at the point of selecting the serv...

We are in need of cross referencing or somehow consolidating our End User fields (user ID, Controlled Devices, and Primary Extension) with our phone DN fields (Directory Number, Associated Devices, and Line Text Label). I'm thinking the best way to g...

HiI have Cisco Jabber on my company and it was working perfectly but now directory integration and profile pictures doesn't work on Android and IOS devices.Attached you can find my jabber-config.xmlCUCM 9.1CUCM IM & Presence 9.1Unity Connection 9.1An...

Hi All, Trying to perform a CUCM cluster migration from MCS hardware with the following software installed: admin:show version activeActive Master Version: 8.6.2.20000-2Active Version Installed Software Options:ciscocm.refresh_upgrade_v1.1.copdp-ffr....

Hi,Greetings, actually I do have a cisco router 2911, on this scenario I wanna add my AA message, I've downloaded this file from cisco website (CUE-AA-S1-OfficeHours-2.3.1.zip) and edit some parameters according to my requirement, my question now is ...

Hello, colleagues.Maybe some one knows - Is it possible to open (initiate) a meet me conference using any application ? As you know CUCM has a bulid in Meet-Me feature that allow you to join the conference for appropriate count of peoples but without...