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How to leave a Voicemessage without rining the phone while you are in Directory handler

hmimranraza
Level 1
Level 1

I am using Cisco Unity connection 8.x. As you know if you dial into Cisco Directory handler of Cisco unity connection, you can search a user. After selecting the user, system will transfer the call on his phone. What I am looking for, after finding a person through directory handler, I would like to leave a voice message instead of ringing on his phone. Any idea?

1 Reply 1

William Bell
VIP Alumni
VIP Alumni

You can achieve your objective by modifying the transfer rules of the user's mailbox. Go to the user and click on Edit->Transfer Rules. Click on Standard. Under the "Transfer Actions" select "Transfer Calls to: Greeting".

HTH.

Regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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