Unified Communications Infrastructure

Hi,I would like to share about our UCCE architecture.Voice G/w -> G/K -> CVP call server -> ICM -> Callmanager -> AgentWe using,1. CVP comprehensive H.323 model2. ccm pg between ICM and Call manager3. cvp pg between Call server and ICM4. Call manager...

I have a 3825 router running CUCME 7.1 and CUE on a service engine.I added new phones to the network using the CUCME GUI like I normally do, had a conference call coming in to one of the newly added phones and extension but whenever the caller gets t...

HelloI have Unity version Unity    4.0 Build 4.0(5) and I would like to integration with Microsoft Exchange 2010, does that possible?Where could I find a documentation for this.Thanks

Hi all,I need to install Unity with Domino for Voice messaging not unified messagingI just need to know if I can make Unity as domain controller because I do not need it to be part of customer windows domainBut I have some questions:1- Is it possible...

Hi Everyone,I have setup Unity Connection 7.1.5 cluster with CCM 4.3 cluster.Caller from Internal CCM partitions would be able to keep messages as usual , and Unity connection detects those are new messages &  called user is able to retrieve them . T...

Hi,I am experiencing a weird issue and have no clue on how to solve it.We bought a Plantronic C610 headset and cofigure it on a desktop. The sounds are working fine and we can speak thru the mic without issue. We have made calls with other MOC users ...

I am having CCM Cluster with 6 CCM - 1 Publisher and 5 Subscribers. i will taking the pstn service  from the service provider . I will be connecting to the pstn network through the  ip network softswitch - Sonus Platform . The connectivity between So...

I was wondering if anyone had issues with the single inbox (unified messaging) configuration in UC 8.5.  I am getting the service setup and verified. However, the user configuration comes up with two issues.....1.  I receive a message on the user tes...

Has anyone tried deploying CUCI-MOC via SMS?  If so what were your results?Thanks,Alan

Hi,We found the following problem with CUPC8.0.3.When you set the status to 'busy' or 'do not disturb' and you shut down or restart windows (without closing the CUPC program manually) the status doesn't change to offline (from the perspective of othe...

Hi all,Am trying to upgrade from CUCM 4.3(2)SR1B to 7.1.3. For this i downloaded DMA for 7.1.3 and installed on the Publisher server.After rebooting, i tried to export the data after completing the Pre-Export tasks. But its not getting successful and...

hi,we are using unity 5.0.what is the default key to letter mapping in a directory handler.How can we change the default mapping of keys to letters in directory handler?thanks