11-10-2017 09:26 AM - edited 03-19-2019 12:55 PM
Can someone explain how to reset a VM password for the 7800 IP Phone?
11-10-2017 09:36 AM
That has nothing to do with the phone, that is done in your voicemail system, if you're an end user, reach out to your IT department for this.
12-19-2017 04:45 PM
As James stated earlier, the voicemail password is a function of Unity Connection. Reset will have to be done using the Unity admin or self-care function, CUCM self-care has a link to Unity self-care portal, or PCP (if used) admin UI or self-care portal can reset the password or unlock the voicemail box.
You have options :)
Regards
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