How to trigger MWI of other Phone system through the Q.SIG by CCM 4.0

[raymond.lai]

I need to provide the Voice Messaging service for the BT Turret system by using the Unity 4.0(3) and CCM 4.0. I wonder that how I can configure the Q.SIG so that the CCM 4.0 can trigger the MWI on the phones of the Turret system?

Moreover, when I am using the CCM4.0 and Q.SIG to provide the Voice Messaging services for Turret, do I still need to use the Alternate Extension and the Phantom Number method in order to make it work?

Many thanks,

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Ray

[Hin Lee]

Cisco CallManager Release 4.0-PBX Interoperability:

Cisco 3660 Multiservice Platform to an Etradeal

Switch using E1 Q.SIG as a MGCP Gateway

http://www.cisco.com/application/pdf/en/us/guest/products/ps279/c1067/ccmigration_09186a00802c4a34.pdf

[raymond.lai]

Thanks for your information.

However, I would like to clarify one thing -

FOr example there is a Turret phone 8001 and the Turret phone system is integrated with CCM 4.0 through Q.SIG. WHen I create a VM account for the Turret phone 8001 user, do I simply add a new Subscriber at the Unity server with the extension number 8001?

If not, do I have to create a phantom/virtual phone number on the CCM i.e. 3001 and this 3001 is always CALL FORWARD ALL to VM. At the Unity, I would create a Subscriber with extension of 3001 but also with an Alternate Extension 8001. So the Unity can trigger the MWI light of both 3001 and 8001?

Which approach should I use if I am working with CCM 4.0 and Unity 4.0(3)?

Many thanks,

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Ray