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How to troubleshoot Call Routing

quycisco123
Level 1
Level 1

Dear Sir !

I config the IPT diagram with info :

  User ( Using Softphone SCCP and SIP- 10.0.16.90) ---> Call  manager (192.168.16.2) <---H323-----> Voice Gateway - cisco Router  2800 ( 192.168.1.10) --> Customer

I meet one problem:

if user using softphone with protocol SIP ---- Traffic ok, ring and call reback, but if

i using wireshare capture, traffic SCCP bypass Call manager and connected with Voice Gateway

Can you help me

Thanks

Quycv@

1 Reply 1

If the SCCP phone is registered to the callmanager then the sccp message will always go to the callmanager and vice versa.

Every button you hit to dial a number will be translated to an sccp message and will be sent to callmanager.

Where did you put the sniffer ?

In wireshark if you filter the packets to show only sccp you will see the sccp packet exchange

Regards,

Christos