Hello,
When I dial CUC pilot number, I hear "Cisco Unity Connection messaging system. From a touchtone telephone you can dial extension at any time. For directory of extensions, please press 4..."
Problem is when I try to dial number 1001 or try to press 4 for directory of extensions, CUC always plays "Sorry there is no operator... Record your message after tone, when you are finished please hang up or press # for more options...". Also, when I record some message after tone, I am unable to cancel message after pressing 6. I think that CUC ignores my touchtone presses.
Setup is simple. CIPC registered to CUCM, CUCM and CUC integration is accomplished via SIP trunk. From CIPC, I dial CUC pilot number, and get mentioned prompts. On CUC, I have configured one user with 1001 extension and associated mailbox. Also, Opening greeting handler has CSS wich contain partition in wich the user with 1001 resides.
