Hunt Group for our main line ext 2500?

[mattsmith]

Our main line into our company is ext 2500. If the phone is not answered it goes to voice mail. The business wants it to go to a hunt group if not answered.

What would be the best way of doing this?

Thanks

[Jaime Valencia]

I'll assume CUCM 7 and that the DN is on a phone as there is little info

Configure CFNA to a hunt pilot and configure the line group of the guys you want to ring if no answer on 2500.

You can still configure the final behavior to go to VM.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[mattsmith]

How would I configure the VM if no one picks up the call?

Thanks

Matt

CUCM 6.1

[Jaime Valencia]

The HP let's you configure this:

Forward Hunt No Answer

Forward Hunt Busy

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[mattsmith]

I will put this change in on Friday.

Is there any thing else I should ask the business before I do this?

Thanks

Matt