11-07-2008 04:43 AM - edited 03-18-2019 09:56 PM
Hello all,
Trying to come up with a solution of having the last member of a hunt group forward to a voicemail box, in the event there is an rna in the hunt group..anyone ever have an experience doing this. hg is now try next mem, not next group. if there is an rna in the hunt group, caller gets dropped. I know i can chain hg's with same members. but would rather have voicemail answer..
thanks in advance!
11-07-2008 07:36 AM
What version of CM are you using. Configure the Forward Hunt Busy/No Answer on the Hunt Pilot.
Chris
11-07-2008 07:52 AM
Also what version of Unity and is it failover?
Randy
11-07-2008 07:54 AM
OHHHHHHHHHH MY
Dont know how I did not see or try the rna hunt forward. seems to work. sorry to bother you.man I have to look a little better!!!
Have a great w/e
thank for reponding to Randy
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