Immediately Play Back Message in Unity

[Andrew C]

I'd like to set up a simple "test call" feature in Unity that will allow the caller to record a message and immediately hear it played back, similar to the way a test call works in Skype. This would allow technicians to quickly check whether all parts of a phone are working, without having to pick a human to call and verify they're being heard.

I haven't been able to figure out a way to do this with a standard voicemail account, call handler or interview handler. A voice-enabled directory handler technically does the trick, but it isn't a very elegant solution. Any ideas?

Thanks for the help!

[Jaime Valencia]

I don't think there's a easy or simple way to do that, because CUC is not meant to do that. It's not meant to provide a way in which you can "test" by just echoing something.

You could probably use the greetings manager to record something in a bogus call handler you can use for testing.

[Andrew C]

Another good point, thank you. I'll probably just go with what rob said about the normal voicemail touch tone menu, because it doesn't require any extra configuration at all.

[Rob Huffman · Accepted solution]

Hi there,

If you press # before hanging up after doing the test recording on the CUC mailbox does the system give you the option to playback what has been recorded. This way you can verify "can't be heard" type trouble reports.

Cheers!

Rob

[Andrew C]

Well, this is the extremely obvious method that I missed. Yes, of course that works. I'll just set up a regular voicemail user with a greeting instructing people to do this. Thanks