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I am hoping that I am simply missing this but we just experienced an issue with our SBC that caused about 600 calls to fail. this is about 50% of our total call volume and Prime Collab didn't make a peep. I am running version 11 but is there a thresh...
I'm wondering if anyone else has noticed this. At times, I will cancel a line in PCP. Do a user sync and try to add that line again and it says its in use. I check the 'Manage Directory Numbers' section of PCP and it does not show up. If help desk ...
Good afternoon,
I'm having a problem. I have a pseudo account in PCP that I created for conference and lobby phones. I currently have one endpoint associated to it and when I try to add another I receive the error:
Failed to create user object ins...
I was on one of the TAC-time Tech Talks and it was mentioned that CUBE and SRST cannot be colocated. When was this changed and is there any documentation supporting this?
hello team,
we are panning to upgrade customer platform from 9.1.1 to 10.5.x of below component cucm,uc, attendant console, ios,uccx.my doubt is from where i canstart, which one i start upgrading first.please guide the phase of migration which wont b...
On Unity 10.5.2, after listening to the message via TUI, I want to Reply back, that is, call the person who left the voice mail.The user is in a Class of Service that has the 'Users Can Reply to Messages from Other Users by Calling Them' option check...
Hi Everyone
We recently switched from PRI to SIP and now when someone calls 911 the operator doesn't see any address or phone number. But when I switch the route pattern's GW/RL back to the PRI it works, what on the SIP trunk would cause this to happ...
Hi all,
We have a CUEAC Server version 9.1.1.20.
It was working fine (more or less), but now, randomly, operators recieve an error "CT error" and can't mange calls.
I knowd that version 9.1.1.10 is affceted by this bug: CSCuj54164 but is solved in v...
Wondering if there's any any Cisco or a 3rd party tool to bulk edit DN, Description, Label, Alert name fields of 5000 plus IP phone ? I know it can be done using SQL commands but we don't want to go that route. Any inputs will be highly appreciated -...
We have a CUCM/CUC/CUPS system at each of our locations. CUPS all have interclustering setup with each other, and CUCM have trunks with dial patterns for the extensions. So they are connected the only issue we are having is that on our Cisco 8861 pho...
Hello All, Cisco CallManager: 10.5(2) I am trying to send myself a CDR Report I generated on CUCM, but when I attempt to send the Report to myself I get the error message below:
Error:
The following Error(s) occurred while processing your request...
In reference to hitting the 999 node limit, I am trying to recall where to look in an exported script to find the Monitored Label count.
I thought it was right near the top of the file but I can't remember which exact element in the arrays it is.
D...
On CUCM 10.5.2 cluster, is it possible to turn On/Off Mobile Connect from the remote device, an iPhone, in this case? There is remote web access to do that, but is there a way to do it from an iPhone, or any phone for that matter? Or even create a ...
We have Cisco Prime Collaboration Version 10.6.0 and our Smartnet Expired Last month so i cannot create a TAC. While trying to delete a user we are unable to cancel User Services. Whenever we press the Cancel Button on the service, We get a Main Menu...
