Unified Communications Infrastructure

Hi,Im implementing Extension mobility feature in our new office.. This is a stand alone office with CUCM 8.5.We want this feature for Hotdesking, so that anyone can sit at any cubicle and use the ip phones. I have done the following setps. But when i...

Dear all, kindly advise the issue below. We've CUCM and CUC with version 9.1(2) installed two years ago for 100 standard UWL licenses on BE6K, we wanted to upgrade them to 10.5 and purchased the licenses below. pls confirm if we've the correct lice...

Are there any Web services or APIs that can be used to make Jabber calls using the URL or HTTP access? I am using CUCM and Presence version 10.5.1 

Hi all, Hoping someone has the easy fix to this one, although I cannot see this in the support forum previously. I have a jabber client user (Windows) who sees all externally initiated calls to the line group they are a member of as their own name, r...

CUC Call Handler fails to transfer to users voicemail on no answer. Could it be the CUC users transfer settings or a line setting on the CUCM user?

We are running CUEAC 10.x wondering if there is a way that when a call is transferred from attendant to end user that it could show where the call is coming from (i.e. the attendant) as now it shows CTI port information as the "From". Thanks, Paul.

Hi Everyone, When resetting a CUCM pin on the Cisco Prime Provisioning of a user it will not reset in CUCM the pin. This effect all the pin resets When a reset a pin for Unity connection the pin does reset. Anyone facing this same issue with Prime C...

Hello, We have noticed that on the firewall, one of the Call Manager (10.61.12.1) is permanently trying to reach a Multicast IP 239.1.1.1 which gets blocked on our firewall. I have attached Firewall logs. What does this means? Can this be deactivate...