Import user failure between cuc and ldap

[akramroot]

Hello all,

I have a cisco unity connection 11.5 integrated with LDAP , the problem when i want to import user  from ldap to cuc it give me Importing users completed. Number of successes: 0, Number of failures: 1

and the error reason :  Email Address entered: test@domain.com . Enter Valid Relay Email Address

Could you help me please 

Best regards 

Importing users completed. Number of successes: 0, Number of failures: 1

[M02@rt37]

Hello @akramroot,

A relay email address is required in Cisco Unity Connection to send voicemail and other notifications to users.

Check if the email address entered in the LDAP user record is valid and active.

Check if the relay email address is configured in Cisco Unity Connection. The relay email address should be a valid email address that can be used to send notifications to users.

[akramroot]

Thank you for your reply and your help,

Where can i check  the relay email address is configured in Cisco Unity Connection?

Best regards

[M02@rt37]

@akramroot,

Navigate to System Settings >> SMTP Configuration

After you have updated the relay email address, try to import the user again from LDAP.

[akramroot]

You  mean change smtp domain on smtp configuration > server ?

Best regards