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Informacast Location Info Not Sent

Quintin.Mayo
Level 3
Level 3

Hi,

We are set up to get text/emails when a 911 call is placed in the district. The alert tells us the phone, extension, phone description and zone. However, the location field remains blank. This is how the message is configured. Only the location is not coming through. Any assistance would be greatly appreciated.

Extension: ${callingDN}
Phone Description: ${phoneDescription}
Phone: ${callingPhone}
Location: ${location}
Zone: HS 1A

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