inquire about of CUCM & UCCX license

[yaser.nss]

Hi,

have a good day,

I've connect CUCM with PSTN through SIP Trunk and i wonder how many PSTN calls the CUCM is able to process. 

also how can i know maximum number is UCCX is able to Queued.

Thanks in advance 

[Jonathan Schulenberg]

There are too many facets to this to answer in a forum thread. The design guides and UC Solution Sizing Tool (partners only) allow you to plug in the data - if you have it - to get a precise answer.

Short answer is that CUCM a usually runs out of phones-per-node before running into calls per second or CTI-related limitations in CCX designs. CCX can queue up to 300 calls, assuming the average hold time is three minutes or greater.

[yaser.nss]

Thanks for reply,

what i reach out that :

1. CCX can queue according to CTI ports number, since my license is 150, in this case is able to queue up to 150.

2. for CUCM: it's depend to actual bandwidth available for voice traffic (RTP);

are these information okay ?

Thanks in advance