Installation of IM&P consistently fails Network Connectivity Validation test 1of2 98%

[mdalliman]

Hey Everyone,

Looking for some help Setting up our new phone system and have got the CUCM up and running trying to get the IM&P up and running and everytime it runs the validation it sticks at step 1 of 2 and 98% will sit there for 5 mins and then run through step 2 and say that there are errors. so far i am able to ping from cucm to the IM&P verified the hostname ip address and the security password even reset the security password with no luck. Also verified the case of hostname and it matches. Looking for any help i can get.

SBE 6000

12.0.1.10000-12

Thanks ,

[Jonathan Schulenberg]

Pull the install log off of the IM&P VM and read it; the log is usually pretty clear what it didn’t like. If the installer fails it should offer to dump diagnostic logs.
https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/116577-technote-UC-00.html