Unified Communications Infrastructure

Hi,   i am going through lot of documents but still not clear how ils and uri dialing work if having multiple cluster and need to have uri dialing working in between of them vice versa.' for example.. if having 3 or 4 cluster in different locations a...

Hello All ,    I am trying to understand how we can identify if a device is registered to CTI manager or not .  Lets say we have an application user configured for Recording and this application user is associated with the Extension Mobility profiles...

If there are any questions regarding Cisco Fax Server (aka RightFax) as Cisco ends support renewal options in 2013, I can be of assistance. I can also assist with technical integration guides and other information.Greg SettleUC Strategic Accounts Man...

I know I can change the company name using this command from the CLI:   set web-security "IT Dept" "My Company Name" City State   and if I remember correctly that automatically regenerates the TomCat certificate.  What would be the repercussions of r...

Hello, I have one  user jabber who was connected perfectly, after disconnection and connection he could not connect,errot:Incorrect username or passwordyour account setup is invalid. Please contact your administratorI check CSF configuration, UC Serv...

Does anyone know how to access the CUIC Admin pages for UCCX? I've tried https://hostip/oamp, https://hostip:8443/oamp, and many variations of these. I get a 404 Resource Not Available message every time.

Hello, I have a newly created jabber user, could not connect from his machine, he tried to connect from another machine and it works.Error: Can not communicate with the serverI check the configuration CSF, UC service, user assignedthe DNS configurati...

Windows 10 - 1803 (have also tried on 1511, 1607, 1703 and 1709); Java 8, version 161 installed. RTMT plugin downloaded via CUCM 11.5. All other programs closed for install. Program installs without any errors or warnings.   Does not launch.  No wind...

According to Cisco documentation on upgrading, the following COP and ISO files are needed for an upgrade.  However, I can't find them on cisco's download site.  How do I obtain these files?   ciscocm.version3-keys.cop.sgn ciscocm.vmware-disk-size-rea...

HiI have a CUCM and a SIP trunk modem. The sip trunk modem is connected directly to the Mikrotik firewall and there is a sip trunk configured from CUCM to PSTN. I want to keep my original calling number instead of my office number to be displayed whi...

Hi, Please let me know if there is a way to enable CMS - Space presence on jabber as is working CMS - Space presence on Lync (including chat).   Thank you,

Hello, I'm trying to run some sql commands on the CUCM and want to use concat.  For example I have tried all of the following: admin:run sql select concat(firstname, ',' lastname) from enduser; admin:run sql select concat(firstname || ',' || lastname...