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Integrating cue 2.3 with call manager 5.1

casa_far
Level 1
Level 1

Hello, I'm installing both system, CUE and CCM, reading documentation, I verified that I have to: "you must use a local system administrator account",this is a user configured on CCM, It's a web user for cue that permit to It to access to CCM, but It isn't an MLA administrator, I don't find how and where create It, I tried with application user but nothing;

Is there someone could help me?

This is the link where I found info:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml

1 Reply 1

casa_far
Level 1
Level 1

I solved without using the CUE wizard and configuring in administration page the CCMAdministrator and Jtapi account.

The web user got authentication on CCM