Solved: ip cisco 6821 and ip cisco 8851 compatible with CCME.

medzeinmaaloum · ‎06-14-2022

Good evening,
I would like to know if the two phones: ip cisco 6821 and ip cisco 8851 are compatible with Cisco Call Manager Express, and do they have SCCP firmware?
Cordially

Jaime Valencia · ‎06-14-2022

You need to refer to the CME compatibility information which contains platform and phone compatibility information per CME release, so look at the one you're running or plan to use.

The 6821 is a MPP/3PCC devices, those are only meant to be used with 3rd party call control platforms, not compatible with CME/CUCM.

As for any other devices, you can simply go to the downloads area on cisco.com, search for the phone model and it will show you what kind of FW is available for the device.

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎06-14-2022

You need to refer to the CME compatibility information which contains platform and phone compatibility information per CME release, so look at the one you're running or plan to use.

The 6821 is a MPP/3PCC devices, those are only meant to be used with 3rd party call control platforms, not compatible with CME/CUCM.

As for any other devices, you can simply go to the downloads area on cisco.com, search for the phone model and it will show you what kind of FW is available for the device.

HTH

java

if this helps, please rate

medzeinmaaloum · ‎06-14-2022

The 6821 is a MPP/3PCC devices, those are only meant to be used with 3rd party call control platforms

what does that mean?

what system do you need to have for this phone to work?

Nithin Eluvathingal · ‎06-14-2022

Third party call control platform like free pbx etc..

CME 14 supported phone and firmwares are listed on below link.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme141spc.html