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IP Communicator one way audio issue

luisrolocq
Level 1
Level 1

 

I have an issue with remote users not able to use Cisco IP communicator when connected to the VPN, after research I found the Cisco IP Communicator tool that needs to be ran in the Publisher server, my question is how do upload the file in to the server and how do I run it ?

 

I tried using the OS administration; Software Upgrades, TFTP file Management, but this does not tell me the location where the file is going to be, not sure if this is the correct way to upload the file, or should I use the CM Administration option Bulk administration /upload files

 

I'm running CUCM Ver. 10.0.1.10000-24

Cisco IP Communicator Ver. 8.6.4.0

 

Thanks