IP Communicator Upgrade

[csco11142276]

Hi Guys,

I wonder if someone can guide.

I have a customer who has deployed 10*IPC2.1 softphone clients and wants to move to 7.0 with CUCM upgrade. They don't have UCSS with older IPCs. Does this mean they have to purchase IPC software and client licences as brand new install or can they download new software from Cisco download center and use the existing client licences? Or do they have to send old IPC client licences to Cisco licencing for upgrade as well along CUCM licences?

Many Thanks,

[Rob Huffman]

Hi JB,

The client can download the newer IPC version with their existing licenses

Just make sure that they are configured in CUCM before the migration so that the

proper amount of DLU's is created for each IPC

Cisco Unified IP Phone 7911G, 7912, 7937

Cisco IP Communicator

Cisco Unified Personal Communicator

3 -DLU's

Cheers!

Rob