08-12-2014 01:01 AM - edited 03-19-2019 08:29 AM
Hi,
we are in the process of demostrating Cisco Prime Collaboration 10.5 Assurance and Analytics and somehow are not able to pull Call Quality Graphs. The question is Is it mandatory to add a Billing Server to get the missing graphs.
Thanks in advance
Kunal
08-12-2014 08:45 PM
Hi Kunal,
Please check the following bug
https://tools.cisco.com/bugsearch/bug/CSCuo76006/?reffering_site=dumpcr
HTH
Manish
08-12-2014 08:50 PM
Hi Manish,
Thank you for the update. This now decides our future approach towards the issue.
BTW would you be able to let us know why the VCS registered endpoints are not displayed in Prime Collaboration 10.5 whereas manually adding the video endpoints works just fine.
Thanks
Kunal
08-13-2014 04:15 AM
As per the following guide you should be able to discover and manage endpoints that are registered to Cisco TMS and Cisco VCS with both PCA Standard and Advanced.
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/assurance/standard/guide/Cisco_Prime_Collaboration_Assurance_Guide_Standard_10_5/bk_assurance_standard_chapter_010.html
HTH
Manish
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