ISR 4k - Webex Calling Trunk Offline

[Luis2]

Hello all,

I have a problem with a cisco isr 4k.

000109: Mar 10 2022 23:46:54.098 URU: %VOICE_IEC-3-GW: CCAPI: Internal Error (Resource busy): IEC=1.1.181.1.25.114 on callID 80 GUID=5833531EA01C11EC8065D4898AAC8A8Bsh cl

The trunk is down and when I try a call I see the avobe message on the terminal.

What can I do to solve this problem of resource?

Thank you!

[Roger Kallberg]

First of you’ll need to determine why is your trunk down. It can be down for a number of reasons. Call will fail as long as your trunk is down. Please post the output from debug ccsip message and debug voip ccapi inout for when trying to make a call and also please post your running configuration. Put this information in separate text files that you attach to your response.