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IVR message for holidays

willsupport
Level 1
Level 1

Hi all,

 

my customer asked me to configure an IVR message for the summer holidays.

 

They will record a message when they say they'll be close some days in august.

 

How can i configure the cucm for this task?

 

Thanks

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

CUCM has no way to do that, you'd need CUC to configure holidays and play a pre-recorded greeting

HTH

java

if this helps, please rate

Hi Jaime,

I should have a unity connection server in my environment.
Can you post some guides to do what my customer ask?

Thanks

Google: unity connection holiday

and you'll find all the info you need, links and videos.

HTH

java

if this helps, please rate