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Jabber cannot sign in

ahmed
Level 1
Level 1

Hi all,

i have deployed jabber (cucm 11.5 su3, IMP 11.5 su3), and got error message when try to login (cannot communicate with server), i have followed guidance and verify this :

- DNS A record and SRV verified ok

- on imp cluster topology verified that user succeed imported, also in troubleshoter no error

i attach screenshot of jabber diagnostic.

 

please help

 

regards,

ahmed

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

Did you remember to give this user the CUCM Group called Standard CCM End Users?