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Jabber Connection Settings

IAN JOHNSTON
Beginner
Beginner

           Using Jabber 9.2.1 with IM&P 9.1. and Jabber client connection settings are currently   set to use a particular server. I would like to change this to use the cuplogin DNS SRV record, which is setup correctly in DNS. However when I attempt to change the Connection Settings Login server in Jabber from "Use the following server" to "Use the default server",  after clicking "Save",  "Use the following server" is highlighted ie I am unable to save the Connection settings unless I specify the server address and domain. Uninstalling and reinstalling Jabber makes no difference.

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Delete the following folder: %localappdata%\Cisco\Unified Communications\Jabber

or

Use the CLEAR=1 command line switch when reinstalling the client.

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_0100.html#JABW_RF_S1962ED0_00

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View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Delete the following folder: %localappdata%\Cisco\Unified Communications\Jabber

or

Use the CLEAR=1 command line switch when reinstalling the client.

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_0100.html#JABW_RF_S1962ED0_00

Please remember to rate helpful responses and identify helpful or correct answers.

Had previously tried removing the folder but didn't seem to work  but the CLEAR command line switch did the job, many thanks!

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