Unified Communications Infrastructure

                   I am running CUCM 9.1.1 we currently import our end users via LDAP. However we have a couple of local users that were created for other purposes. However when running a search on the corporate directory these local users appear. Ho...

Hello, I have a question about this unit... Can I apply 3 digital lines to UC540?Do I have to buy VWIC card?Thanks

Hi all,We are facing difficulty to monitor our Cisco IP telephony network by using RTMT .can any one suggest a tool to monitor the Cisco IP phone registeration status as we have many Sites so difficult to manage Regards,Nishad KI

Dear All, In my company they are willing to get call record with all last year calls have been received or placed, and we are using CUCM7 and i have no idea how to get this information, so i did some searches and i found that there is CUCM service c...

Hi..I have call manager 6, voice gateway, I want to modify the autoattendance I want to modify the the configuration of call redirection:-          now if somone call from outside the company, and pressed 3 he will be redirected to extension 5004, I ...

Please see attached.  Any information is greately appreciated.  All necessary permissions for the Unity Connection account had been set on the Exchange servers.  Thanks.

Hello! I want to ask you how to make call from Phone 1 to Phone 2? Phone 1 is registered on Cisco Call Manager 1 and Phone 2 is registered on Cisco Call Manager 2. Phone 1 and Phone 2 are Cisco IP Communicators. What do I need to do to be able to mak...

Hi, I have CUCM 9.1 connected to CUP 9.1. My Jabber for iPad client authenticates to presence and cucm successfully. I can call and get video when dialing extensions directly, but users do not show up in my directory and when viewing from presence se...

HI ALL;CURRENTLY WE ARE USING CUCM VERSION: 6.0.1.2000-3 AND WANT TO MIGRATE ON UCS SERVER WITH CUCM 9.0 VERSION.WHICH STEPS I SHOULD FOLLOW TO MIGRATE ON NEW UCS SERVER WITH ALL EXISTING EXTENSIONS AND CONFIGURATION.I TRIED TO FIND OUT THE EXACT UPG...

I have a  problem, the tab with the Cisco Unified Communications Manager AXL servers option  is disabled or appear disabled in CUC. any idea what might be going on, I checked  that the service relates to AXL is on and running in CUCM and CUC. My vers...

Due to a merger I need to migrate users on a CUCM 7.1.5 cluster to a new cluster on 8.6.2. Any tips, pitfalls, caveats, or gotcha's I should worry about?

I have Attendant console 9.1.1.10, callmanager 9.1 and Presence server 9.1. AC is integrated with Presence server. I have the attribute otherMobile populated in AD. Can I see this attribute in AC contacts?otherMobile field does not exists in Director...