Jabber on Android and CUCM 8.6.2

[dimensyssrl]

Hello.

We are trying to use jabber on a galaxy android tablet, but we can't register client to CUCM 8.6.2.

I've followed this guide:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080bb5104.shtml

for cucm configuration, I've installed cop files, restarted publisher and subscriber, and also tomcat service.

When we start jabber on galaxy tablet, we insert the two parameters needed (ip address of cucm and device name), but after a while it return an error message that say us to control configuration.

Tablet is connected to wifi network and can reach CUCM via ping or web page.

Thanks for any suggestion.

Daniele

[Aaron Harrison]

Hi

Have you added the 'Dual mode for Android' device to CUCM? If so, perhaps screen grab your config.

Also unless you have other wireless voice devices already, verify that your wireless LAN can route to the CUCMs and can access TFTP and other ports on that subnet.

Aaron

[dimensyssrl]

Hi Aaron, thankks for your reply.

Yes, I've added the 'Dual mode for Android' device to CUCM.

My wireless LAN is on same subnet as CUCMs and so can access TFTP and other ports on that subnet.

Is there a way to troubleshoot logs?

Thanks

Daniele

[smartns04]

I have exactly the same problem.

Have you sorted?