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Jabber VCS registration/login error

Marco
Level 1
Level 1

Hello community,

 

actually we have registration problems only with few jabber Clients.

We found that all Clients with high ping Replys to vcs <50ms get a Login failed. Other clients with ping time >5ms are no problem.

 

We change the Registration controls:

Standard registration refresh strategy to VARIABLE

Standard registration refresh minimum (seconds) to 300

Standard registration refresh maximum (seconds) to 400

 

but without success.

Because we get error code 408 back from VCS & all requests with short times are sucess, we think there is a problem with timeouts.

 

Just change TLS handshake timeout (seconds) to 120

 

But all without success at this time.

 

Please help

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