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JTAPI Plugin 8.6 compatibility with CUCM 11.5

Hi, 

I have CUCM running on version 8.6.2.24901-1 and uses JTAPI plugin for the call recording app.

At the moment I have upgraded the recording app server to Windows server 2016 and post i am not able to install JTAPI plugin v8.6 .

Could anyone tell how to install JTAPI 8.6 on Win server 2016 ?

Or installing JTAPI 11.5 will be compatible with CUCM 8.6 ?

 

Thanks,

Boniface 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

All the compatibility information for TAPI/JTAPI is available at devnet.

HTH

java

if this helps, please rate

Hi Jaime, 

 

Thanks for the reply. 

I've gone through devnet and found below information :

https://developer.cisco.com/site/jtapi/documents/jtapi-ucm-compatibility-matrix/

 

But i'm looking for the reverse compatibility, ie, JTAPI plugin higher version with a lower version CUCM.

 

Could you please help me on this?

 

Thanks,

Boniface