Hi, I'm trying to figure out how to generate a report based on what option callers press to a Hunt Group. Example, our Hunt Group consist of 3 options, and I want to see how many callers chose option 1, how many chose option 2, and how many chose opt...
Hi AllWho knows from where I download the Cisco Unified Attendant Console Software for Windows 10? The CUCM version is 11.5. TIACristian
I'd like to be able to do an export of all devices and use it to do a audit to verify if all the associated lines are also associated with users for presence information. I don't see the "Users Associated with Line" as a column when I export devices...
I had to reinstall RTMT on a different system. However, when I go to Trace & Log Central --> Collect Files I'm only seeing my CallManager nodes. On the previous install of RTMT for Windows in that same section I would see both my CallManager and Pres...
Hello, I would like to upgrade VG 224s next week. As their is the requirement to test fax machines after the upgrade I would like to find out which VG is configured for which fax machines within the office. I could not find anything in the VG running...
Hello cisco community, I have a question about the difference of the following two commands:- timer receive-rtp(Is supposed to tear down conversations that pause indefinitely)- timer receive-rtcp(works in conjunction with the "ip rtcp report interval...
I've seen on this site https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU1/adminGd/cucm_b_administration-guide-1251SU1/cucm_b_test-adminguide_chapter_010.html#CUCM_TK_A50F814F_00 that there is Advanced Resource called Permission ...
Hi Guys,Recently was just utilising RTMT to monitor my deployment. One of the alert that I set was CriticalServiceDown. The alarm keeps sending me alert since some of the services are down (I know this is expected). The services are Cisco XCP Directo...
Dear all We are going to replace our hardware for CUCM Cluster. The CUCM version is 10.5.2，and the hardware type is C220M3S, which will end of support soon. So we are planning to replace them with lastest hardware, BE6000M M5( or C220 M5). Howe...
Hi All, I am trying to configure CUBE for SIP registration with Twilio. the customer wants it to be a encrypted and do not want to use UDP 5060. Cisco 2911 router is used as the cube router. I have enabled IOS router as CA and issued a certificate fo...
I have a customer with a CUCM 10.0(1) cluster. They wish to change the hostname for one of the subscriber entries in the Server section of CUCM application administration to that subscriber's IP address. Does the subscriber need to be reinstalled af...
I'm not sure how to approach this one so any input is appreciated!User A is logged in to Jabber at a different workstation and is not using a phone there. User B is at User A's original workstation and is logged into User A's phone with Extension Mob...
HI All,Getting some issue with CUCM vs Analog/VoIP GW. Also called FXOFXS GW(from PATTON)Indeed, whereas SIP Trunk is up from CUCM to Analog/voIP GW, Analog/FXS users from this GW can not REGISTER on CUCM(they are declared as Third-party SIP advanced...
I have a situation where all calls going out a specific SIP trunk are having all caller ID masked as 703XXXXXXXXXX. (Not happening on other trunks.) It is not an External Phone Number Mask.It is not a translation pattern, or a field on the Route Patt...
Hello Team,I will perform CUCM minor upgrade from 11.5 SU3 to 11.5SU6I was running ciscocm.preUpgradeCheck-00022.cop.sgn on each node and noticed something, Publisher:*) You have 42 GB of required 25 GB common partition space required toupgrade. Subs...
