LCU tool unable to export report

[albertochavez]

Hello, I'd like to know how can I solve an error that I got on a recent LCU (v9.1.2) run. I succesfully connected to my customer CUCM (v5.1), and even got to the next page after clicking the Generate Report button; but when I tried to export the report, I got an error stating that it can't do it, that I should check the log, here's what the log shows:

2015-03-13 10:39:27,842 ERROR [AWT-EventQueue-0] UctLog - Unable to save report: .\LCU-2015-03-13-10-39-27.csv (Acceso denegado)

("Acceso denegado" = access denied)

What may seem the problem here?

I've used before this same version and instance of LCU succesfully.

Thanks in advanced for your help.

Alberto

[keglass · Accepted solution]

Alberto,

I recommend you also post this question to the Cisco Support Community for more information.

Cisco Support Community

In addition, since you are a Cisco partner, you may want to post this in the Partner community, as well, for additional feedback.

Unified Communications

Thank you for participating in the community, and I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

[albertochavez]

Thank you Kelli, I'm on it!

Best regards,

Alberto