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Logging Maintenance to avoid Unity Crash

poh
Level 1
Level 1

We have a Unity 4.0.5 VMO with exchange 2000 off-box and would like to setup the SQL, Exchange, and Unity logging settings in a manner so that they will not fill up the hard drives causing system crashes. Another question is, how can I have each subscribers' voice messages to expire in 3 days? In other words, I would like any old voice messages to be deleted from a subscriber's mailbox after 3 days. Please advise.

2 Replies 2

Hin Lee
Cisco Employee
Cisco Employee

Forcing Unity to delete read-messages after three days seems a bit drastic to me. Please read this first - Best Practices for Managing Subscriber Mailbox Size

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_maintenance_guide_chapter09186a0080229b48.html#wp1061992

If you still want to do it, use the Message Store Manager utility. These are the scripts that you are interested in:

Move Messages from Inbox to Unity Dumpster

Moves messages from each subscriber’s Inbox to a special folder called “Unity Dumpster”. The Unity Dumpster folder will be created by the MSM for each subscriber if it does not already exist as a sub-folder of each subscriber’s Inbox. It can be used as a temporary holding tank for messages that are no longer important enough to keep in the Inbox, but not yet considered so useless as to merit deleting.

Move Messages from Inbox to Deleted Items Folder

Moves messages from the Inbox to the Deleted Items folder for each subscriber in the Agent.

For exchange, you could move the transactional logs to a drive with more space. An exchange backup clears the transactional logs. An alternate is to enable Circular Logging

Moving Exchange Message Stores and Transaction Logs to an Alternate Drive

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00800c6f5f.shtml

Circular Logging in Exchange

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_maintenance_guide_chapter09186a00801c1ebc.html#1067934

Thank you for the information. Do you have any recommendations for managing the logs for SQL and Unity too? Thank you in advance.