Hi,
These are the "Gather System Info" logs:
Unity Install Information:
Unity server name = NXOUNITY1
Unity version = 4.0(3.0)
Logging diagnostics and data files to: C:\CommServer\Logs\
Total capacity (megs): 31453.44
Megs free: 27428.47
% free space: 87.2
UMR repository location: C:\CommServer\UnityMTA\
Total capacity (megs): 31453.44
Megs free: 27428.47
% free space: 87.2
(error):53 (File not found: apigid32.dll) in procedure GetSystemInfo of Form frmMain
Cisco Unity TSP version =
Switch 1 =
Switch 2 = - not installed -
Ports configured = 0
Default recording codec = 8K Mu-Law
TUI Languages loaded = ENU
Default TUI Language = ENU
GUI Languages loaded =
Default GUI Language = ENU
Default TTS Language = ENU
TTS Default Engine =
Standard Unity conversation in use
Environment Information:
Back end is Exchange 5.5
Partner Exchange Server =
Unity domain = CISCO
Exchange version = Exchange 5.5 build: 5762: SP 2
SQL Version = Microsoft SQL Server 2000 - 8.00.760 : SP 3
Windows version = 5.0 Build 2195: Service Pack 4
Outlook is not installed on the local server
Directory Information
Total Subscribers in network = 1
Total full subscribers homed on the local message store (if any) = 0
Total full subscribers assigned to the local Unity server = 1
Total network (contact) subscribers homed locally = 0
Total call handlers on local box = 3
Total delivery locations homed locally = 0
Total Unity servers in the same dialing domain (including local server) = 0
Total Unity servers seen in directory (including local server)= 1
The Application log:
For more information, click: http://www.CiscoUnitySupport.com/find.php "
7/22/2005,8:56:57 AM,CiscoUnity_AvLic,Information,Startup ,100,N/A,NXOUNITY1,"AvLic service started.
For more information, click: http://www.CiscoUnitySupport.com/find.php "
7/22/2005,7:47:17 AM,LicenseService,Error,None,202,N/A,NXOUNITY1,The product Windows Server is out of licenses. Use License Manager from the Administrative Tools folder for more information on which users are out of compliance and how many licenses should be purchased.
7/22/2005,4:15:00 AM,MSExchangeIS Public Store,Information,General ,1221,N/A,NXOUNITY1,"The database ""First Storage Group\Public Folder Store (NXOUNITY1)"" has 1 megabytes of free space after online defragmentation has terminated.
For more information, click http://www.microsoft.com/contentredirect.asp. "
7/22/2005,4:15:00 AM,ESE,Information,Online Defragmentation ,701,N/A,NXOUNITY1,"Information Store (3604) Online defragmentation has
And the Sytem log:
7/22/2005,10:18:08 AM,NNTPSVC,Information,None,420,N/A,NXOUNITY1,"Pickup Directory Status Report. In the last 60 minutes, the pickup directory for virtual server 1 has successfully received 0 articles. "
7/22/2005,10:18:08 AM,NNTPSVC,Information,None,421,N/A,NXOUNITY1,"Post Status Report. In the last 60 minutes, the virtual server 1 has successfully received 0 posts. "
7/22/2005,9:18:08 AM,NNTPSVC,Information,None,420,N/A,NXOUNITY1,"Pickup Directory Status Report. In the last 60 minutes, the pickup directory for virtual server 1 has successfully received 0 articles. "
7/22/2005,9:18:08 AM,NNTPSVC,Information,None,421,N/A,NXOUNITY1,"Post Status Report. In the last 60 minutes, the virtual server 1 has successfully received 0 posts. "
7/22/2005,9:12:44 AM,NETLOGON,Error,None,5774,N/A,NXOUNITY1,Registration of the DNS record '_kpasswd._udp.cisco.com. 600 IN SRV 0 100 464 nxounity1.cisco.com.' failed with the following error:
DNS operation refused.
Th
