Unified Communications Infrastructure

Hi 3rd party vm server and unity server connects to same CCM cluster and connects to same Exchange domain/AD In this case on the delivery and primary location we'll ocnfigure the same smtp domain. My question is: how the exchange know which voice con...

Customer has one unity and one third party voicemail server with one ccm cluster and one AD/one exchange for different users. They want to dial by name via the directory handler from unity for all the users including the ones in the third party serve...

I got a few requests for RSS (Rich Site Summary) support on the site so I went ahead and added it. The home page (http://www.CiscoUnityTools.com) now advertises RSS support so if you're using an RSS aware browser such as Firefox you'll now see the l...

OK, I admit this one should be easy, but I can't find an answer in the documentation.How can I reach phones from the Directory if they don't have a Subscriber mailbox? For example, I have several users that are not allowed Voicemail, and also some ot...

We are unable to add unity subscribers because the “Add Subscribers” dialog’s Exchange Information pull downs are empty (see attachment screen shot). In addition none of the buttons on the dialog accomplish anything (i.e. clicking the cancel button d...

All,I have installed unity 4.0(4) on Exchange 2000.I have one user created (automatically) who is the administrator with extension 99999.When I try to add a new user, I click on the ADD bouton but get the following error:Erreur d´extraction de la lis...

Folk, I mistakably choose administrator account for admin prvililages when installing unity. Now when i try to login as unityadmin I can not view the saweb page and get an error that the user unityadmin is not associated with the subscribers.Is ...

Does anyone have a link to show how I can use Unity VM to send an e-mail containing a wave file to a user? Any links would be apprciated.

If I have a working 4.0(4) enviroment and upgrade to 4.0(5) do I need ot extend the schema. I don't see any changes in the ldif scripts.TIA

Hi,I know that once Unity has been installed there is a method to move the Unity OU. But can you pre-create one, nested somewhere within the OU structure, and then change the installation mechanism to look at that location.I have a situation (politic...

I am using 4.04 SR1 on a dual (SMDI/IP) integrated system with external Exchange 2K server. I am unable to save changes to the check box for "Use MWI for Message Notification" field for any users.Any suggestions as to why this field may not saving c...

How can you override the password hardening wizard in 4.0(4)? I know you can change the user's passwords to anything, but the templates seem to get hard-coded by the wizzo.

FAQ for Unity and SIP Integration1. Is it ok to integrate Unity to a SIP Server which is not a Cisco SIP Server?2. Is this Scenario is supported by Cisco?3. Is there any compatibility issue that we will face if we are going to integrate Cisco Unity ...

My customer has one unity 4.0.4 integrated into their active directory and exchange 2003. They also have another unity server that is not part of their AD or exchange environment, but wants to rebuild it to integrate into their AD and exchange simil...

For the past week, I've been trying to install Unity v4.0.5 on to a child domain running Exchange 2003 with Service pack 1. The only rule is, that we have to install it without having access to the parent exchange server. We can have some administr...